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Registration and Housing - Cancellation Policies
Registration (including Workshops)
Cancellations must be in writing and received by Experient at the address below or by fax by Friday, March 28, 2008 to receive a refund minus a $25 processing fee.
- 108th General Meeting
- c/o Experient, Inc.
- 108 Wilmot Road, Suite 400
- P.O. Box 825
- Deerfield, IL 60015-0825
- FAX: 1-800-521-6017 (outside the United States, dial 1-847-940-2386)
Registration cancellations received between March 29 and April 25, will receive a refund of 50% of the registration fee. You may keep any meeting materials you receive before or after you submitted your cancellation letter. However, to complete your cancellation you must return your confirmation letter. THIS DOES NOT NEED TO BE INCLUDED WITH YOUR CANCELLATION NOTICE. You may mail confirmation letter under separate cover after you receive it. A faxed copy of the confirmation letter will not be accepted. Refunds will be processed after the meeting.
After April 25, no refunds will be issued.
Optional Fees
Fees for Continuing Education, Abstracts on CD-ROM, Abstracts Book, Guest Registration, and the 5K race are non-refundable.
Housing
Please contact Experient on or before April 25, should you need to cancel or change your room reservation. Individuals canceling on or before April 25 will be refunded the full hotel deposit by Experient.
During the period of April 25 to May 16 when Experient transfers hotel reservation listings to the hotels and the hotels post the reservations to their computers, no cancellations will be processed.
Beginning May 16 you may contact the hotel directly for any changes or cancellations. Failure to cancel your hotel reservation with the hotel 72 hours prior to arrival will result in your credit card being charged one night room and tax.
